Training Courses

Skillogy PERFORM™ - Master Practitioner

Emotional Intelligence

Emotional intelligence (EI) is the ability to manage oneself and one’s relationships with others in a mature and constructive manner. Research indicates that EI is closely related to workplace success at all levels of the organisation. In this course we look at six key aspects of EI in order to help develop your skills and abilities in managing yourself and your relationships in the workplace.

Human Resource Management

People are a vital element in any organisation and managing and leading people is critically important for every manager. This course describes the key people management skills that contribute fully to organisational effectiveness.

Change Management

Change is an inevitable part of life. Nothing remains static and the way we respond to change varies from individual to individual. Approximately one half of the population resists it, while the other half welcomes it. This course examines the change management process and the ways in which an understanding of the causes of resistance can be turned to positive advantage in meeting organisational objectives.

Teamwork

Each team has a unique 'team personality' made up from the individuals that form it. It is this aspect that determines how effectively the team works together, the quality of their performance and what they are capable of achieving. This course looks at how teams work together to achieve common results, referred to as team objectives. Effective teams have a common 'team spirit' which directly impacts on their results.

Motivating People

Leaders and managers are unlikely to be effective if they do not understand the theories and practices of motivation. What you believe about people materially affects the way your team reacts to you and your leadership. This course focuses on the inherent needs of people and how to improve productivity and motivate a workforce. The level of motivation displayed by a team is a reflection of the skills of the leader.

Decision Management

This course looks at the ability to plan and control the decision making process so that better quality decisions are made at the right time. Decision-making is often a team process and high quality decisions are very much dependent on team involvement and commitment.

Time Management

Time, like capital or human skills, is a resource that has to be managed effectively. It is also a limited resource. This course looks at your ability to manage job objectives, priorities and activities within the available time. Effective time management is critical when time is at a premium and workloads are on the increase. In essence, the aim is to achieve the right things, at the right quality, at the right time.

Priority Management

For many people, managing priorities often causes a potential source of conflict. The correct work behaviour is summarised in the phrase ‘what you do second is equally important to what you do first’. This routine can be achieved if time is controlled for the purpose of priority management. This course looks at your ability to focus on the priority of job objectives and the fundamental problem of conflict between priority of importance and priority of time.

Objective Setting

Objective setting is the foundation of all good management. Without objectives, you will never be able to focus on achievement, nor manage the various aspects of your work and working relationships. This course covers your ability to think through and define the results you and your team wish to achieve in the future, taking you through an eight-step process, which is constantly subject to change and review.

Personal Contributions

What you achieve at work is dependent on the contributions you make to your team. This is the sum of the skills that you willingly give to others or you add towards a common goal or result. This course looks at the key areas of contribution that you are required to make in order to achieve team objectives

Job Knowledge

An interesting aspect of job knowledge is that the majority of people believe they understand their job until they are asked to explain it. This course sets out to examine your professional, specialist or expert knowledge and understanding that are especially required in your job.